Have you deleted an important WhatsApp message and need to recover ASAP? Calm down, because it is possible to salvage the content. But for the procedure to be effective, it is necessary to activate and update the file Account backup.
The process will make WhatsApp Create a file that can be used when you want to salvage the content. The feature also allows downloading messages from the old device to the new device when switching devices.
On Android, content is saved in the . format Device memory and your Google Drive account. On iPhone, Backup It goes to the cloud iOS OS, on iCloud.
Remember that these sites have a memory limit. driving space, for example, It is part of the free 15 GB provided by Google Offers for all of its services including Gmail and Photos.
Therefore, many disable the backup of conversations to prevent them from taking up space in the cell phone memory or in the cloud account. Other people who keep the feature forget to update it, which also hurts its effectiveness.
And with the updated backup, you can restore the deleted WhatsApp messages on your device. See how:
- delete the application;
- Reinstall and click “Agree and continue”;
- Enter your phone number and click “OK” in the upper right corner;
- select “Restore chat history”;
- Click Next, go back to the conversation and access the deleted message.
WhatsApp recommends performing the process when connected to a Wi-Fi network instead of using cellular data to avoid excessive charges. On the iPhone, it is important that you are signed in to iCloud.
Recovered conversations include text, audio, and images, but you can include videos in your saved content, which are often the items taking up the most space.
- Open WhatsApp settings (the three-dot icon on Android or the “Settings” button on the iPhone);
- select “Conversations”;
- Click on “Backup Chat”;
- Choose the “Backup” option.
Steps to restore WhatsApp chats backup – Photo: Kayan Albertin / Arte g1
How to enable and disable automatic backup?
In the “Chat Backup” screen, you can also configure WhatsApp to make copies of your messages. automatically.
This option is not enabled right after installing the app. To activate, simply tap on “Settings”, “Conversations” and “Auto Backup”.
The user himself must choose whether the automatic backup It can be daily, weekly or monthly. If you don’t want conversations to be saved automatically, just tap “disable”.
On iPhone, the automatic function will only be possible with iOS 10 or later. iCloud Drive must be turned on. You must also have at least 2.05 times more space in your iCloud account and on your device than the actual size of your backup.
On Android, the difference is that when you click on Auto Backup, you need to select the Google account you want to save it to.
How to restore google drive backup?
Before switching your Android device, you need to keep a copy of your chat history in Google Drive. To do this, simply activate the automatic backup feature of your conversations and set the frequency.
When you switch your phone, you just need to use the same phone number and Google account that you used to create the backup.
- Make sure you are signed in to the Google account where the backup is saved On your new Android device;
- Install and open WhatsApp, then confirm your phone number;
- When prompted, click Restore to restore chats and media files from Google Drive;
- At the end of the restore process, click “Next”. Your chats will be displayed when the startup is complete.
- After restoring your chats, WhatsApp will continue to restore your media files.
- If you install WhatsApp without backing it up to Google Drive, WhatsApp will restore a file Local backup automatically.
How to restore a local backup?
To use a local backup on your new Android phone, you will need to transfer files to the device using a computer, file manager, or SD card.
- Download a file manager app;
- In the file manager app, go to the local storage folder or SD card, then tap “WhatsApp” and “Databases”;
- In case your data is not stored on the SD card, you will see the option of internal storage or main storage;
- Copy the latest backup file and paste it into the Databases folder in the local storage area from your new device;
- Install and open WhatsApp, then confirm your phone number;
- When prompted, tap Restore to backup your chats and media files locally.
The application indicates that the device will store local backups from the past 7 days and they will be automatically created every day at 2 am and saved as a file on your device.
If your data is not stored in the /sdcard/WhatsApp/ folder, you will see the internal storage folder or the main storage.
How to restore iCloud backup?
- Turn on the device. You should see a “Welcome” screen. If you have already set it up, erase all content before following these steps to restore using a backup;
- Follow the onscreen setup steps until you get to the Apps & Data screen and click Restore from iCloud Backup;
- Sign in to iCloud with your Apple ID;
- Select a backup. Check the date and size of each and choose the most suitable one; After selecting a backup, the transfer begins. If a message shows that a newer version of the software is required, follow the onscreen steps to update;
- When prompted, sign in with your “Apple ID” account to restore apps and purchases. If you purchased content from the iTunes or App Store with multiple Apple IDs, you will be prompted to sign in with each one. If you don’t remember your password, click Skip this step and sign in later. You won’t be able to use the apps until you sign in with your Apple ID;
- Stay connected to Wi-Fi and wait for the progress bar to appear and complete. Depending on the size of the backup and network speed, the progress bar will take anywhere from a few minutes to an hour to fill up. If you disconnect Wi-Fi before it’s finished, progress will pause until Wi-Fi is reconnected.
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